Welcome to the Houston Zoo!
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Zoo Rules and FAQ

Can I bring food and beverages to the Zoo?
Absolutely! Outside food, drink, and coolers are allowed. For the safety of the animals, you may NOT bring:

  • Glass bottles
  • Alcoholic beverages
  • Plastic straws

Can I bring my dog or other pet to the Zoo?
Do you accept credit cards?
Can I smoke while I’m at the Zoo?
Does the Zoo have strollers and wheelchairs available?
I lost an item at the Zoo. Or, I found a lost item.
What do I do?
Where do I catch the Hermann Park Train?
Can I store my personal items at the front of the Zoo while I visit?

Tips to Make Your Trip More Enjoyable

Be prepared: Check out the events calendar to see what’s going on the day you visit. You’ll find out about times and locations of animal feedings and special shows and presentations.

Timing is everything: The animals are most active and the crowds are usually smaller first thing in the morning or late in the afternoon, especially during the heat of the summer.

Field trip warning: Many schools schedule field trips in April and May, so the Zoo may be more crowded on weekday mornings during these months. A later arrival or weekend trip might result in smaller crowds.

Be weather smart: When it’s very hot, cold, or raining, we have many indoor exhibits to explore – don’t let the weather keep you away! Check the weather forecast before you arrive, and bring umbrellas, raincoats, jackets and other outerwear as needed.

Be optically prepared: Bring binoculars the next time you visit the Zoo, so you can get a REALLY close look at our beautiful animals. And don’t forget your camera!

Easy does it: Take your time and enjoy your stay. By spending a little extra time at each exhibit you’ll give the animals an opportunity to demonstrate natural behaviors such as grooming, courting and scent-marking.

Water Play Park: Don’t forget to bring a change of clothes for the little ones. Kids love splashing around the water park on a hot day!

Be safe: To ensure the security of our animals and our guests, please observe the following safety precautions.

  • Zoo animals are wild. Please stay on the visitor paths, observe posted signs and do not reach into or climb on exhibits.
  • Please do not throw things at the animals.
  • Please do not feed or touch the animals.
  • Making loud noises may startle the animals.
  • Pets, glass containers, alcohol, bikes, skates and skateboards, rollerblades, radios/CD players, whistles, and inflatable objects are not allowed on Zoo grounds.
  • Please do not pick flowers or plants, climb trees or walk through the flower beds.

Plan Your Day Kiosk

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The Zoo is a big exciting place. There’s so much to see and do that’s it’s often hard to decide on what to do first. Check out the Plan Your Day kiosk located just inside the gates to find everything happening the day you visit, including meet the keeper talks, news, and other special happenings.


The Zoo Mobile App

The Zoo’s free Android and iPhone App features a GPS-enabled ‘Friend Finder’, an extensive animal guide, a Zoo map locating you and the animal you want to see, fun postcard frames for your photos, and more. Download before you go to have an even richer Zoo experience!

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Free Wi-Fi in Select Areas guest_wifi1

At the Zoo, you can find free wi-fi in the front entrance plaza, Medical Center Gate entrance plaza, 4-D Theater area, and the Brown Education Center.


Stroller and Scooter Rentals

We offer six items for rent to help you get around the zoo:

  • Single strollers – $8
  • Double strollers – $11
  • Wagons – $11
  • Manual Push Wheelchairs – $6
  • Motorized Scooters – $25
  • Motorized Scooters with Sunshade – $35

Stroller and wagon prices include a $1.00 deposit that is refundable when you return them with your rental receipt to the rental location at least 1 hour before the Zoo closes for the day. For wheelchair and motorized scooter rentals, your photo ID will be held at the rental location until the items are returned. All stroller rentals can be paid by cash, traveler’s check or major credit card.


Zoo Map

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Pick up your Houston Zoo Map at the entrance or open one now: Download the PDF of the Map and print it out and bring it with you.