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We’re Ready to Welcome You Back to the Zoo!

The Houston Zoo is open and ready to welcome you and your family back to reconnect with the animals you know and love.

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kids in pantanal aquarium cove

Mask Update

Following the latest mask recommendations from the Centers for Disease Control and Prevention (CDC), the Houston Zoo will no longer require guests to wear facial coverings while visiting, unless participating in a paid animal encounter such as a scheduled behind-the-scenes tour or giraffe feeding.  
 
The Zoo continues to strongly encourage all unvaccinated guests to wear masks and wants everyone to exercise safe social distancing in crowded situations, regardless of their vaccination status. Zoo staff and volunteers will still be required to wear masks.  

Ticket Information

There is more to explore at the Zoo! Feed our Masai giraffes, explore the extended Wortham World of Primates and bears pathways, and cool off in one of our indoor, air-conditioned buildings –including Natural Encounters, Reptile & Amphibian House, Bug House, and the Gorilla Arrival Building.  

You’ll also be able to enjoy the Giraffe Feeding Platform and see all your favorite animals with safety as top priority. Online reservations are required for ALL guests and members during this time. Tickets will NOT be sold on-site at the Zoo. We do not offer refunds and exchanges.

Tickets available now through July 31.

Reserve Tickets

Note: Your reserved time slot is your assigned arrival time. Once you arrive within that time frame, you are welcome to enjoy the Zoo until we close at 5:00 p.m. Last entry is at 4:00 p.m.

Below are some of the modifications you can expect during your next visit. Please read carefully before planning your visit.

Houston Zoo Members

Online reservations are required for ALL members during this time. Member reservations through July 31 are available through our Member Portal! 

Reserve Tickets

To make a member reservation, visit the Membership Portal, login, and click on “Select A Visit Date,” which is located underneath your digital membership card. You can then enter the adults and children in your group, and you will automatically get the number of free tickets covered by your membership. You may also purchase additional discounted guest tickets not covered by your membership. Upon arrival at the Zoo, you will need your photo ID and reservation confirmation.

Need Help? Contact the membership department at membership@houstonzoo.org.

Zoo Modifications

Online reservations are required for all guests and members during this time.

Pick the day and time to visit, and you will receive an electronic ticket that can be scanned by one of our team members when you arrive.

Note: Your reserved time slot is your assigned arrival time. Once you arrive within that time frame, you are welcome to enjoy the Zoo until we close at 5:00 p.m. Last entry is at 4:00 p.m.

To ensure adequate social distancing between guests, attendance is capped each day to limit the total number of guests in the Zoo at one time. Guest and Member Services will operate at a limited capacity on-site to assist with membership and ticketing issues only. No tickets will be sold on-site at the Zoo.

Once inside, you will be able to see many of your favorite animals in outdoor wildlife habitats, including Asian elephants, southern white rhinos, Malayan tiger, western lowland gorillas, African lions, and more!

View Map

Free hand sanitizer stations are positioned along the path, at restrooms, and food locations.

Food and beverages are available for purchase at multiple locations along the path. All food and beverage locations are credit card only. Guests are also encouraged to bring their own outside food and non-alcoholic beverages to enjoy while at the Zoo.

Hungry and don’t want to wait in line? You can now order your food online for quick and easy pick-up at Cypress Circle Café.

Start Your Order

The water play park and Swap Shop will remain temporarily closed. All keeper chats and animal presentations are also unavailable until further notice.

Health and Safety Are Our Highest Priority

To ensure a welcoming and safe visit for all please be considerate and follow these health and safety guidelines during your visit. 

  • Social Distancing Please follow social distancing guidelines by maintaining 6 feet from others. Temporary adjustments are in place to promote physical distancing, including signage, ground markings, and physical barriers. For the health and safety of other guests and animals please follow these posted guidelines to help promote proper distance.
  • All Zoo staff and volunteers are still required to wear masks.
  • Free hand sanitizer stations are positioned at the entry, exit, restrooms, and food locations.
  • Zoo staff is continuously cleaning high-touch surfaces like vending machines, tables, chairs, and more.
  • If a guest feels sick before their reservation, we ask that they not visit the Zoo.

Frequently asked questions

Why is the Zoo removing the requirement to wear masks?

Since COVID-19 began, we have steadfastly followed the recommendations of local health officials and the CDC. Because of the widespread availability of vaccines in the greater Houston area, and because the Zoo is a sprawling outdoor venue with abundant space to allow for safe social distancing, we feel that this step is in line with the new CDC guidelines. We will continue to limit our capacity and require all tickets to be purchased online in advance, with no tickets sold at the door.

Will the Houston Zoo require proof of vaccination for guests who do not wear masks?

No, we will rely on the honor system.

Do I still need to bring a mask with me to visit the Zoo?

Masks are still recommended by the CDC for non-vaccinated people; however, the Zoo will rely on the honor system and not require guests to show proof of vaccination. Please note that in an effort to protect our animals and staff, guests must continue to wear masks during all paid animal encounters.  

Will the Zoo continue to limit capacity and require people to buy tickets and reserve a slot online in advance?

Yes. Reserving/buying tickets online in advance using “timed ticket entry” and limiting our capacity continues to help with social distancing efforts. Tickets will not be sold at the front entry.

  • Reservations are required for both members and nonmembers.
  • General admission and membership reservations are limited each day. First come, first served.
  • Purchases are limited to 10 tickets.
  • Members may reserve up to 10 tickets.
  • Members will need their photo ID and reservation confirmation.
  • Guests with general admission will need their reservation confirmation (printed or on phone) to check in.
  • Guests must arrive at their reserved time slot to ensure capacity is not exceeded. No entry will be allowed after 4:00 p.m.

I’m a member, do I still need a reservation?

Yes, all members require a reservation. Upon arrival, members will need their photo ID and reservation confirmation. The number of tickets you can reserve depends on your membership level. If you have questions about your membership, please contact our member services team: membership@houstonzoo.org.

Can I visit the Zoo with a Houston CityPASS?

Yes, with CityPASS, you’ll save 47% off admission to Houston’s top 5 attractions. First, purchase CityPASS online for immediate, paperless mobile delivery. CityPASS holders do not need advanced reservations. Simply bring your CityPASS to any ticket-taker at the Zoo entrance.

Will Zoo staff and volunteers still be required to wear masks?

Yes. Zoo staff and volunteers are still required to wear masks regardless of their vaccination status.

Can I continue to wear my mask while visiting the Zoo?

Absolutely! We encourage all guests, especially those who are not vaccinated, to continue to wear masks per the CDC guidelines.

Will Camp Zoofari participants be required to wear masks?

Yes. All campers will be required to wear masks, as noted on the camp registration and information page.

What can I see along the Zoo path?

Guests will be able to see many of your favorite animals in outdoor wildlife habitats, including Asian elephants, southern white rhinos, Malayan tiger, western lowland gorillas, African lions, and more!

EXPLORE ZOO MAP

The below areas are also temporarily closed.

  • Water play park
  • Swap Shop

Can I bring food and beverages in the Zoo?

Outside food, drink, and coolers are allowed. For the safety of the animals, guests may NOT bring:

  • Glass bottles
  • Alcoholic beverages
  • Plastic straws

Is food available for purchase?

Multiple food and beverage locations will be available along the path with limited food options. All food and beverage locations are credit card only.

Hungry and don’t want to wait in line? You can now order your food online for quick and easy pick-up at Cypress Circle Café.

Start Your Order

Are ticket discounts available?

Military, student, and Lone Star discounts are available, but reservations are required. You MUST show your military, student, or Lone Star identification when presenting your ticket for admission.

Does the Zoo have strollers and wheelchairs available?

Yes. Click here for rental information.