Summer 2020 Update
Thank you for your interest in Houston Zoo’s Scout programs. At this time, all programs are canceled through August 31, 2020. Please check back here later in the summer for details about programming from September – December.
Where are all the registration links?
All overnights have been suspended until August 31, 2020. Since these programs are canceled, the links with information and to register have been removed.
Is it possible to roll my registration into a Zoo Membership or apply it to future programming?
To help streamline this process for all of our participants, we are asking that any guests who wish to attend future programming or purchase a membership do so separate from a refund for their purchase.
When will the Zoo be reopening?
The Houston Zoo is continuing to monitor the ongoing situation with COVID-19 and any updates will be posted on the Zoo’s main page.
When will I receive my refund?
Our accounting team is processing thousands of refunds as quickly as possible. By the end of May, if you have not received your refund please reach out and let us know at firstname.lastname@example.org
Do you have any resources for our family to connect with Houston Zoo?
I have other questions, how do I reach you?
For any questions, please contact us via email at email@example.com. Our education team is working remotely and will respond within two business days.