We have reached booking capacity for the 2016-2017 school year and are no longer accepting requests for field trip reservations.
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Booking & Availability
We are no longer accepting reservations for the 2016-2017 school year.
When reserving your tickets, carefully review how many individuals will be in your group. You must provide at least one adult chaperone for every 10 students grades K-12 and at least one adult chaperone for every five Pre-K students. The chaperone must accompany their group for the duration of the visit.
Adult chaperone tickets are provided on a complimentary basis based on the student to chaperone ratio. Teachers and staff are considered part of this ratio. Any additional adult chaperone tickets will be billed accordingly at the rates below.
Students Pre-K through Grade 5 – $9
Students Grade 6-12 – $12
Adults – $12
Processing fee assessed on all orders – $10
All students, teachers, chaperones and bus drivers need a ticket to enter the Zoo. Purchase tickets for additional adults in advance, as we are unable to add tickets to your order on the day of your visit.
Please note that all tickets are non-refundable and non-transferable.
Submitting Your Request & Payments
While completing the online form, you will be prompted to choose your top three preferred dates. We do our best to accommodate your requests if available.
Be as accurate as possible when requesting ticket quantities. Excessive amounts of unused tickets limit the amount of students who may benefit from a trip to the Zoo, and this information is notated.
Upon confirmation that your reservation has been booked, you will receive an invoice with details for payment. All field trips require a minimum $10 processing fee. Payments must be received no later than three weeks (21 days) prior to your visit. If payment has not been received by the deadline, other schools will have the opportunity to book a reservation for that date. Any requests for changes to be made after your invoice is received must be made in writing by emailing email@example.com.
Exceptions for late-arriving payments cannot be made. If you are mailing a check, please ensure receipt by the Zoo no later than three weeks prior to your visit or your trip will be canceled. If you are paying for a reservation by means of a grant or other funding, it is imperative that payment be made no later than three weeks in advance.
Tickets are non-refundable and non-transferable.
Received your field trip invoice from us, and are ready to pay? Convenient online payment is now available. (We no longer accept payment by phone.)
Cancellations & Rescheduling
All tickets are non-refundable and non-transferable.
In the event of a cancellation, we are unable to refund the processing fee.
We do our best to accommodate rescheduling but cannot guarantee that a reschedule can be made. All reschedules are subject to a $25 reprocessing fee. Tickets issued as a result of a reschedule will not be mailed.
Frequently Asked Questions
Before You Book
Arrival and Check In
While At The Zoo
For questions, please contact the Field Trip Reservation Team at 713-533-6500 or firstname.lastname@example.org