Booking & Availability
All groups requesting a field trip must complete the field trip reservation request form. We limit school reservations to prevent overcrowding and to maximize your field trip experience. Schools qualifying for free admission may reserve visits Monday – Thursday. Fridays are reserved for schools with paid admission tickets. Dates in March – May are most popular, and space is limited, so reserve your trip as soon as possible! October, November and February are ideal months to plan a visit, as the weather is mild and the animals are active. Availability is subject to change.
When reserving your tickets, carefully review how many individuals will be in your group. You must provide at least one adult chaperone for every ten students, grades K-12, and at least one adult chaperone for every five Pre-K students. Chaperones must accompany their groups for the duration of the visit.
Complimentary adult chaperone tickets are provided based on the student to chaperone ratio above. Teachers and staff are considered part of this ratio. Any additional adult chaperone tickets will be billed accordingly at the rates below.
Students – $10
Adult Chaperones – $13
Processing fee assessed on all orders – $10
All students, teachers, chaperones and bus drivers need a ticket to enter the Zoo. Purchase tickets for additional adults in advance, as we are unable to add tickets to your order on the day of your visit. Discounted tickets are not available for purchase at the gate.
Please note that all tickets are non-refundable and non-transferable.
Submitting Your Request & Payments
While completing the online form, you will be prompted to choose your top three preferred dates. We do our best to accommodate your requests if available.
Be as accurate as possible when requesting ticket quantities. Excessive amounts of unused tickets limit the number of students who may benefit from a trip to the Zoo.
Upon confirmation that your reservation has been booked, you will receive an invoice with details for payment. All field trips require a minimum $10 processing fee. Payments must be received no later than three weeks (21 days) prior to your visit. Any requests for changes after your invoice is received must be made in writing and sent to firstname.lastname@example.org.
Exceptions for late payment cannot be made. If you are mailing a check, please ensure receipt by the Zoo no later than three weeks prior to your visit, or your trip will be cancelled.
We are unable to accept field trip payments at the Zoo. Check by mail or credit card payment, via the link below, are the only forms of payment accepted.
Tickets are non-refundable and non-transferable.
If you have received your invoice and would like to pay by credit card, please click the button below to process your payment.
Cancellations & Rescheduling
All tickets are non-refundable and non-transferable.
In the event of a cancellation, we are unable to refund the processing fee.
We do our best to accommodate rescheduling, but we cannot guarantee that a reschedule will be possible. All reschedules are subject to a $25 reprocessing fee. Tickets issued as a result of a reschedule will not be mailed.
*Availability subject to change.
Request Your Date
Click the button below to submit your field trip reservation request. Please review the availability calendar and polices before proceeding to the form. If approved, you will receive an invoice within two business days. If you are not contacted within two business days, please resubmit your form or contact us at email@example.com. If requesting multiple dates, please submit a new form for each date requested.
Frequently Asked Questions
Before You Book
Arrival and Check In
While At The Zoo
For questions, please contact the Field Trip Reservation Team at 713-533-6500 or firstname.lastname@example.org