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All Encounters

Behind the Scenes at Gorillas

Fridays from 10:45 – 11:30 a.m.

Members $125 per person
Non-Members $150 per person

A portion of each Behind the Scenes purchase goes towards protecting animals in the wild.

About this Encounter

Join a keeper and learn unique characteristics of each of our gorillas by visiting a staff only area behind the gorilla habitat. Take a glimpse into a gorilla bedroom, stop by the kitchen to see what’s on the menu for the day, or take a look at their favorite toys and enrichment items. Hear all about the amazing bond of trust these animals have with their keepers, and discover how you can save gorilla habitat in the wild (*hint: it involves your old cell phone).


All guests who participate in Behind the Scenes at Gorillas are required to wear a face mask in order to protect the gorillas from any human disease risks. Gorillas are one of our closest living relatives with a genetic difference to humans of only 1.6%. This greatly increases their susceptibility to infection from human pathogens.

Get the Details

All day Zoo admission included!
The Zoo opens daily at 9 a.m. Explore the Zoo at your leisure before or after your Animal Encounter.

Ages 12 and Up
This Animal Encounter is not not permitted for kids under age 12. Please register at least one adult per child under 17 in your party.

Behind the Scenes Size Limit
This exclusive encounter is limited to just six people per experience. If you have fewer than six in your party, you may be joined by other registrants, not to exceed six persons total.

Capturing the Moment
For the safety and well-being of our animal residents, there is no flash photography allowed in this area.

Behind the Scenes at Gorillas Gift Certificate

Give the gift every animal lover wants!

This gift certificate allows you to purchase a Behind the Scenes at Gorillas experience and the recipient to choose from available dates. A PDF of your gift certificate is attached to your receipt for convenient presentation. Recipients may redeem their certificate up to six months from the date of purchase.

Certificates are non-refundable. Certificates must be redeemed within six months from date of purchase.

Purchase A Behind the Scenes at Gorillas Gift Certificate

Animal Encounters FAQ

What happens on an animal encounter?

Our Animal Encounters are unique opportunities that take you behind the scenes to meet our zookeepers and get up close to your favorite animals. Each encounter is an interactive experience designed with our animals’ welfare in mind. Animal Encounters are 45-minutes long beginning with a 15-minute front of scenes tour led by our Conservation Education staff.  We’ll spend the remaining time with our keeper meeting the animal(s), learning about how they are cared for and the challenges these animals face in the wild.

Interactions with the animals will be determined by our zookeepers. Our staff are experts in determining what is appropriate based on the animal’s behavior that day. Our Animal Encounters, which are conducted following AZA standards, allow guests to be as close as possible to their favorite animals while keeping the animals’ well-being at the forefront of every interaction.

How early should I arrive?

Allow plenty of time for parking and arrival. The Zoo opens at 9 a.m., and you are welcome to explore the Zoo before and after your Animal Encounter. Guests arriving 5 minutes or more past the scheduled start time will be unable to join the Behind the Scenes experience.

Where do I park?

Parking is the same as for any other Zoo visit; check our Directions webpage if you need more information on directions, parking and arrival options. Free parking outside our gates in Hermann Park can fill quickly. Guests arriving 5 minutes or more past the scheduled start time will be unable to join the Animal Encounter.

Where do I meet?

Meet your guide at the main Zoo entrance. From there you will be escorted on your Animal Encounter.

Do we need to print our tickets?

There is no need to print tickets; simply show the ticket on your phone when you enter.

What is the dress code?

Plan on walking with Zoo staff throughout this Animal Encounter, and please dress comfortably for the weather. Closed-toe shoes are required.

What happens if it rains?

Animal Encounters are rain or shine. This encounter is primarily outdoors, please dress for the weather and for walking during this Animal Encounter.

What else do I need to know?

Animal Encounters are a guided walking experience. Some Encounters require guests to walk long distances, upstairs or through tight spaces. Certain Encounters are accessible for guests using wheelchairs. They include Behind the Scenes at Gorillas, Big Cat Training Window, Cheetah Walk, Dingo Walk and Elephant Encounter.
Please advise us of any disabilities, special needs, medical conditions or any other concerns you may have that could prevent you from fully participating in the experience. The more information you can provide, the better we can assist you.

Please note: Service animals are not permitted on any of the Animals Encounters or Behind the Scenes Experiences.

What if I need to cancel?

Cancellations must be made 7 days in advance or payment will be forfeited. Cancellations must be made in writing and sent to

Any Other Questions?

For questions regarding this or any other Animal Encounter, call the Conservation Education department (713) 533-6500 or email